پاورپوینت هوش عاطفی(هیجانی) و کاربرد آن در سازمانها

پاورپوینت هوش عاطفی(هیجانی) و کاربرد آن در سازمانها (pptx) 37 اسلاید

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تعداد اسلاید: 37 اسلاید

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بنام خدا 1 2 هوش عاطفی(هیجانی) و کاربرد آن در سازمانها عنوان : 3 A Definition of Emotional Intelligence “Emotional Intelligence refers to the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and our relationships.” (Goleman, 1998) 4 The History of Emotional Intelligence EQ Thorondik’s Wechsler Ohio State Howard Gardner’s “Social Intelligence” “Non - intelligective” studies”task” “Frames versus “consideration” of mind” 1900 1918 1930 1940 1950 1958 2003 1983 IQ Alfrred Binet begins administering tests to French schoolchildren for intwlligence First large scale administration of IQ tests to US Army recruits David Wechsler developed WAIS (Wechsler adult Intelligence) 5 Importance Selection National US Department of Labor survey: Corporation are increasingly listing emotional competencies As criteria for new hires. Graduate Management Admissions Council survey: More companies are seeking MBA’s with emotional intelligence 6 Importance Derailment Center for creative leadership study: Regidity, poor relationships and the inability to lead teams are the most common traits of executives who derail. Egon Zehnder study: Managers who derailed all had high levels of expertise and intellige but many were arrogant and had a disdain for teamwork. 7 Importance Success Longitudinal studies Harvard graduates and Foreign Service Officers found that test scores on entrance exams did not predict creer success. Hay Mcber’s study of executives at 15 giobal organizations, including Pepsi, IBM, and Volvo found two – thirds competencies deemed essential to success were emotional competencies. Daniel Goleman’s analysis of 181 jobs 1n 121 organizations found that emotional competencies were the best differentiators between star performers and typical performers. 8 The Two Realms of Emotional Intelligence According to Goleman (1998)… 1. Personal Competence Gardner’s intrapersonal intelligence. 2. Social Competence Gardner’s interpersonal intelligence. 9 The Structure of Emotional Intelligence Personal competence Social competence Emotional competence Self Awareness Self Managemet Emotional Self - awareness Accurate Self - assessment Self – cofidence Emotional Self - control Transparency Optimism Adaptability Self Awareness Self Awareness Achievement orientation Initiative Emphaty Organizational awareness Service orientation Developing others Inspirational leadership Change catalyst Influence Conflict management Teamwork & collaboration (Adapted from primal leadership by Daniel Goleman)