پاورپوینت هوش عاطفی هیجانی (pptx) 31 اسلاید
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نوع فایل : PowerPoint (.pptx) ( قابل ویرایش و آماده پرینت )
تعداد اسلاید: 31 اسلاید
قسمتی از متن PowerPoint (.pptx) :
بنام خدا
1
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هوش عاطفی(هیجانی) و کاربرد آن در سازمانها
عنوان :
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The Structure of Emotional Intelligence
Personal
competence
Social
competence
Emotional
competence
Self
Awareness
Self
Managemet
Emotional
Self - awareness
Accurate
Self - assessment
Self – cofidence
Emotional
Self - control
Transparency
Optimism
Adaptability
Self
Awareness
Self
Awareness
Achievement
orientation
Initiative
Emphaty
Organizational
awareness
Service
orientation
Developing others
Inspirational leadership
Change catalyst
Influence
Conflict management
Teamwork & collaboration
(Adapted from primal leadership by Daniel Goleman)
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Personal Competence
a)Self awareness:
Knowing on’s internal states, preferences, resources, and intutions.
1. Emotional self – awareness:
Recognizing on’s emotions and their affects.
2. Accurate self assessment:
Knowing on’s strengths and limits.
3. Self – confidence:
A strong sense of on’s self worth and capabilities.
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Personal Competence
b)Self-Management:
Managing on’s internal states, impulses and resources.
1. Emotional self-control:
Keeping disruptive emotions and impulses in check the Marshmallow study.
2. Trancparency:
Maintaining integrity; acting congruently with on’s values.
3. Adaptability:
Flexibility in handling change.
4. Achievement orientation:
Stirving to improve or meet a standard of excellence.
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Personal Competence
5. Initiative:
Readiness to act on opportunities.
6. Optimism:
Persistence in pursuing goals despite obstacles and setbacks.
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Social Competence
a) Social Awareness:
Awareness of others’ feelings, needs and concerns.
1. Emphaty:
Sensing others’ feelings and perspectives, and taking an active interest in their concerns.
2. Organizational awareness:
Reading a group’s emotional currents and power relationships.
3. Service orientation:
Anticipating, recognizing, and meeting customers’ or clients’ needs.
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Social Competence
b)Relationship Management:
Adaptness at inducing desireable responses in others.
1. Developing others:
Sensing others’ development needs and bolstering their
Abilities.
2. Inspirational leadership:
Inspiring and guiding individuals and groups.
3. Change catalyst:
Initiating or managing chsnge.
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Personal Competence
4. Influence:
Having impact on others and wielding effective tactics for persuasion.
5. Conflict management:
Negotiating and resolving disagreements.
6. Teamwork and collaboration:
Creating group synergy in pursuing coollective goals.